How We Are
This privacy policy explains how Ripo Manufacturing (“we”, “us”, “our”) collects, uses, and shares personal information from our website visitors and customers (“you”, “your”). This policy applies to our website https://www.ripo.co.za (“website”) and our products and services (“products”). This policy does not apply to any third-party websites or services that may be linked to or from our website.
We respect your privacy and are committed to protecting your personal information in accordance with this policy and the applicable laws and regulations. We encourage you to read this policy carefully before using our website or products.
This policy was last updated on July 23rd 2023. If we make any changes to this policy, we will notify you by posting the updated version on our website. If you have any questions or requests regarding this policy or your personal information, please contact us at ripomanufacturing@gmail.com.
How we collect, use, and share personal information
We collect personal information from you when you visit our website, register an account with us, purchase our products, contact us, leave comments or reviews on our website, subscribe to our newsletter or promotions, participate in our surveys or contests, or otherwise interact with us.
The types of personal information that we collect may include:
- Name
- Email address
- Phone number
- Address
- Payment information
- IP address
- Browser user agent string
- Cookie identifier
- Device identifier
- Location data
- Usage data
We use your personal information for the following purposes:
- To provide you with our website and products
- To process your orders and payments
- To communicate with you about your account, orders, products, or services
- To respond to your inquiries or requests
- To send you newsletters or promotions that you have opted-in to receive
- To solicit your feedback or reviews on our website or products
- To conduct market research or analysis to improve our website or products
- To administer surveys or contests that you have entered
- To prevent fraud or abuse on our website or products
- To comply with our legal obligations or enforce our terms and conditions
We share your personal information with third-party services or partners that help us with the above purposes. These third parties may include:
- Payment processors that process your payments for our products
- Shipping providers that deliver our products to you
- Email service providers that send you newsletters or promotions
- Analytics service providers that measure and analyze your usage of our website or products
- Advertising service providers that display ads on our website or products
- Customer service providers that assist us with responding to your inquiries or requests
We only share your personal information with third parties that have agreed to comply with this policy and the applicable laws and regulations regarding data protection and privacy. We do not sell, rent, or trade your personal information with any third parties for their own purposes.
We may also disclose your personal information if we are required to do so by law or in response to a valid request from a public authority or a court. We may also disclose your personal information if we believe that it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We retain your personal information for as long as it is necessary for the purposes described in this policy, or as long as it is required by law or our legitimate interests. We delete or anonymize your personal information when it is no longer needed or relevant.
How we use cookies and other tracking technologies
We use cookies and other tracking technologies on our website to enhance your user experience, improve our website performance, and deliver relevant ads to you. Cookies are small text files that are stored on your browser or device when you visit our website. Other tracking technologies, such as web beacons, pixels, etc., are similar technologies that collect and store information about your online activity.
The types and purposes of cookies that we use are:
- Functional cookies: These cookies are essential for the functionality and security of our website. They enable you to access and use our website features, such as logging in, shopping cart, checkout, etc. They also help us prevent fraud or abuse on our website.
- Analytical cookies: These cookies help us measure and analyze how you use our website, such as which pages you visit, how long you stay, what you click on, etc. They help us improve our website performance and user experience.
- Advertising cookies: These cookies help us deliver ads that are relevant and interesting to you. They also help us measure the effectiveness of our ads and optimize our ad campaigns. They may also be used by third-party advertisers that display ads on our website.
You can manage your cookie preferences or opt-out of certain cookies by using the tools available on our website or your browser settings. You can also delete or block cookies by following the instructions provided by your browser. However, please note that some cookies are necessary for the functionality of our website and disabling them may affect your user experience or access to certain features.
Your rights and choices regarding your personal information
You have the following rights and choices regarding your personal information:
- Access: You can request access to the personal information that we hold about you and receive a copy of it.
- Correction: You can request correction of any inaccurate or incomplete personal information that we hold about you.
- Update: You can update any outdated or irrelevant personal information that we hold about you.
- Deletion: You can request deletion of any personal information that we hold about you that is no longer necessary or relevant for the purposes described in this policy.
- Withdrawal of consent: You can withdraw your consent to any processing of your personal information that is based on your consent at any time.
- Objection: You can object to any processing of your personal information that is based on our legitimate interests at any time, unless we have compelling reasons to continue such processing.
- Restriction: You can request restriction of any processing of your personal information that is unlawful, inaccurate, unnecessary, or excessive.
- Portability: You can request transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format.
You can exercise these rights and choices by contacting us at ripomanufacturing@gmail.com or using the tools available on our website. We will respond to your request within a reasonable time frame and in accordance with the applicable laws and regulations. We may ask you to verify your identity before we process your request.
Please note that some of these rights and choices may be limited or subject to exceptions under certain circumstances or jurisdictions. We may also retain some of your personal information as required by law or our legitimate interests.
How we protect and secure your personal information
We take appropriate technical and organizational measures to protect and secure your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using encryption, firewalls, passwords, etc., to protect your personal information from unauthorized access
- Limiting access to your personal information to only those employees, contractors, service providers, or partners who need it for the purposes described in this policy
- Training our staff on data protection and privacy best practices
- Reviewing and updating our security policies and procedures regularly
- Reporting and resolving any data breaches or incidents that may compromise the security or integrity of your personal information
However, please note that no method of transmission or storage of data is 100% secure and we cannot guarantee the absolute security of your personal information. We also cannot prevent any risks that may arise from your own actions or behaviors online, such as using weak passwords, sharing your account details with others, clicking on suspicious links or attachments, etc. We advise you to take precautions to protect your own personal information online.
Contact us
If you have any questions or requests regarding this policy or your personal information, please contact us at:
Ripo Manufacturing : 12 Teakfield Park, 1 Teakfield Place, Springfield Park